Effective Date: April 6, 2026
Conrad Heating and Cooling (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information, including when you interact with us via phone, website, and text messaging (SMS).
Information We Collect
We may collect the following information:
- Name
- Phone number
- Email address
- Service address
- Details about your HVAC service request
How We Use Your Information
We use your information to:
- Schedule and confirm appointments
- Send service updates and technician arrival notifications
- Respond to customer inquiries
- Provide customer support
- Improve our services
SMS/Text Messaging
By providing your phone number, you consent to receive text messages from Conrad Heating and Cooling related to:
- Appointment confirmations and reminders
- Service updates
- Responses to your inquiries
Message frequency may vary.
Message and data rates may apply.
You can opt out at any time by replying STOP.
For help, reply HELP or contact us at (503) 785-9715.
Sharing of Information
We do not sell, rent, or share your personal information, including mobile information, with third parties or affiliates for marketing or promotional purposes.
We may share information with service providers (such as communication platforms and scheduling tools) strictly for the purpose of delivering our services.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.
Your Rights
You may request to:
- Access your personal data
- Correct or update your information
- Request deletion of your data
To do so, contact us at: (503) 785-9715
Contact Information
Conrad Heating and Cooling
Phone: (503) 785-9715
Website: https://conradoregon.com